Viqal

Description

What Can Viqal Do For Your Business?

Viqal offers a range of features that can transform how hotels engage with their guests. Here are some key aspects:

Automated Guest Engagement

Viqal automates guest inquiries, which can lead to an 80% reduction in routine questions. This allows hotel staff to focus on more complex tasks and improve overall service quality.

Multilingual Support

With support for over 130 languages, Viqal ensures that hotels can cater to a diverse clientele. This feature is particularly beneficial in tourist-heavy areas where guests come from various backgrounds.

Upselling Opportunities

The tool identifies in-stay upselling opportunities, helping hotels increase their revenue. By suggesting relevant services or upgrades, Viqal can drive additional income without requiring extra effort from staff.

Streamlined Operations

Viqal enhances operational efficiency through features like contactless digital check-in and quick service recovery. These capabilities not only improve guest experiences but also reduce the workload on hotel staff.

Integration with Existing Systems

Viqal can integrate with existing Property Management Systems (PMS) and Customer Relationship Management (CRM) tools. This ensures that hotels can implement Viqal without overhauling their current systems.

Use Cases

• Hotels can increase revenue by automating guest engagement and upselling services.
• Staff can improve guest satisfaction through efficient service recovery and feedback collection.
• Hotels can provide a personalized experience by integrating Viqal with their existing systems.

Viqal is designed for hotel managers, staff, and guests. It addresses the needs of each group effectively, making it a versatile tool in the hospitality sector.

Pricing

Viqal offers a free trial, allowing potential users to explore its features before committing to a paid plan. The pricing structure is straightforward, with options starting at $2.40 per room per month for the Professional plan. This makes it accessible for hotels of various sizes. Viqal is not without its challenges. Some hotels may find the initial setup and integration with existing systems to be time-consuming. However, the long-term benefits of improved efficiency and increased revenue often outweigh these initial hurdles. In conclusion, Viqal is a powerful tool for hotels looking to enhance their guest engagement and operational efficiency. Its automation capabilities, multilingual support, and integration options make it a valuable asset in the competitive hospitality market. Try Viqal today and see how it can transform your hotel operations.